Complaints Handling

CCA

1 Lesson

16 Enrolled

10 minutes

Course Content

Complaints Handling

CCA Complaints Handling Guidance

06:37
Complaints customers 2024

Student Ratings & Reviews

5.0

Total 3 Ratings

3 Ratings

0 Rating

John Brooks

1 week ago

Helpful information

Gordon Stewart

4 weeks ago

Informative and relevant

Vicky Morgan

4 weeks ago

Very good.

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Agent / Collector

£100

Course content:- Anti Money Laundering (all) GDPR (all) Complaints (all) Vulnerable Customers (all) Forbearance & Signposting (all) Safety (all)

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Directors, SMF staff,Sole traders

£200

Course content:- Anti Money Laundering (all) GDPR (all) Complaints (all) Vulnerable Customers (all) Forbearance & Signposting (all) SMCR Part 1,2 & 3. (all)

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Management

£100

Course content:- Anti Money Laundering (all) GDPR (all) Complaints (all) Vulnerable Customers (all) Forbearance & Signposting (all) Safety (all) SMCR (Part 3 only + assessment)

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